89bd5 Privacy Policy

1. Introduction and Applicability

89bd5 is an online casino and betting platform operated for players in Bangladesh. Protecting your privacy is one of our top priorities. This privacy policy describes how 89bd5 ("we", "our") collects, processes, and protects the personal information of users ("user", "you") when you use our website, mobile site, and related services.

This policy applies to all services offered by 89bd5 — including sports betting, slots, live casino, card games, and other online gaming services. If you have any questions about this policy, contact us at [email protected] or through live chat.

2. What Types of Information We Collect

We collect only the information needed to run our services properly and improve your experience. Information is collected in two main ways — data you provide directly and data collected automatically.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Mobile number and email address
• Payment details — bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
• National ID or passport number (when required for KYC verification)
• Address and country
• Any information provided when contacting us via live chat or email

2.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Operating system information
• Date and time of site access
• Pages visited, session duration, and navigation patterns
• Information collected through cookies and similar tracking technologies

3. Purpose of Using Your Information

89bd5 never uses your personal information without reason. Information is used only for the specific purposes listed below:

• Account management: Registration, verification, and account maintenance.
• Financial transactions: Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Customer support: Resolving your issues via live chat and email.
• Security and fraud prevention: Protecting the integrity of the platform.
• Legal compliance: Meeting obligations under applicable laws and regulations.
• Product improvement: Analysing user experience to improve our services.
• Relevant communications: Sending important service-related notices.

4. Cookie Policy and Tracking

89bd5 uses cookies. Cookies are small data files stored in your browser that help improve how the site functions.

4.1 Types of Cookies

• Essential cookies: Required for the basic functionality of the site — such as maintaining login sessions.
• Performance cookies: Used to analyse how the site is being used.
• Functionality cookies: Save your preferences to make the service more convenient.

You can manage cookies by changing your browser settings. However, disabling certain cookies may affect how some features of the site work.

5. Data Security Measures

89bd5 applies industry-standard security measures to protect your information. Our security practices include:

• SSL/TLS encryption for all data transfers.
• Encryption to protect payment information during processing.
• Firewalls and access controls to prevent unauthorised access.
• Regular security audits and vulnerability testing.
• Access to personal data restricted to authorised staff only.
• Strict internal data protection policies.

While we are committed to maintaining the highest level of protection, no method of transmitting or storing data over the internet is completely secure. We always do our best to keep your information safe.

6. Sharing Information with Third Parties

89bd5 does not sell, rent, or transfer your personal information to third parties for commercial purposes. Information may be shared only in the limited circumstances listed below:

• Payment providers: Information necessary to process transactions via bKash, Nagad, Rocket, and Upay.
• Technology service partners: Trusted technology providers that assist with operating and maintaining the site.
• Legal obligations: To comply with valid requests from law enforcement agencies or court orders.
• Fraud prevention: Where necessary to protect the security of the site.

All third parties with whom information is shared are contractually required to maintain data protection standards consistent with our privacy policy.

7. Data Retention Period

We retain your personal information only for as long as it is necessary or legally required. Specific retention periods are as follows:

• Account information: Retained for the applicable legal period even after account closure.
• Financial transaction records: Retained for the period required under financial regulations.
• Customer service communications: Retained for a reasonable period for dispute resolution.
• Analytical data: Retained in anonymised form for long-term analysis.

Once no longer needed, we securely delete or anonymise your data.

8. Protection of Minors' Information

89bd5 provides services only to those aged 21 and above. We do not knowingly collect information from anyone under the age of 21. If we are informed that information from a minor has been collected, we will immediately delete that information and close the associated account.

If you believe a minor has registered on 89bd5, please notify us at [email protected].

9. Links to Other Websites

The 89bd5 site may occasionally contain brief references to game providers or other services. These external sources have their own privacy policies, and 89bd5 is not responsible for those policies. We recommend that you read the privacy policy of any third-party site before using it.

10. Changes to This Policy

89bd5 may update this privacy policy from time to time. For any significant changes, we will post a notice on the site and, where appropriate, notify you by email or live chat. Continued use of the site after a policy change means you have accepted the updated policy.

We recommend that you review this policy periodically so you stay informed about how your information is being handled.